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Mediating Teen Conflict

Categories Teacher's Courses
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What I will learn?

  • Understand why adolescent conflict escalates so quickly and how to lower threat.
  • Learn a clear, repeatable framework for mediating teen conflict in school settings.
  • Recognise how power, identity, and neurodiversity shape conflict dynamics.
  • Develop practical skills for restorative conversations and fair agreements.
  • Gain confidence in boundaries, documentation, and follow-up after incidents.

Course Curriculum

Why Teen Conflict Feels So Intense
Adolescent brain basics and the “tribe/survival” frame so teachers read big feelings as biology, not drama.

  • Why Teen Conflict Feels So Intense
    05:22

The First Five Minutes
A step-by-step start: safety checks, language that lowers threat, quick separation without shame, and re-framing the scene.

From Positions to Interests
Move teens from “I’m right” to “what matters.” Translate headlines into needs so solutions appear.

Running a Mediation Step by Step
The full process: pre-meets, opening statements, issue listing, option building, agreements, and when to pause.

Restorative Conversations in Practice
Repair without humiliation. Centring impact, naming needs, building proportional, trackable actions, and reintegration.

Culture, Power, and Bias
How status, identity, and online spillover shape conflict. Name dynamics cleanly and keep safety a rights issue

Neurodiversity, SEND, and Trauma-Informed Adjustments
Calibrate for sensory load, processing time, PDA/ADHD profiles, and shutdown/meltdown — fairness through adaptation.

Boundaries, Documentation, and Follow-Up
Clear lines, minimal records, re-entry plans, and short check-ins that turn agreements into habits.

£50.00 £75.00
  • Level
    All Levels
  • Duration
    1 hour
  • Enrollment validity
    Enrollment validity: Lifetime
  • Certificate
    Certificate of completion

Tags

Target Audience

  • Teachers working directly with pupils in classroom or pastoral roles.
  • Heads of year, tutors, and safeguarding or behaviour leads.
  • School staff supporting conflict resolution without formal mediation training.
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